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  • How quick is the current turnaround time?
    It is important to understand that buying from Plain Jane Jewellery design online most of the time items are handmade to order just for you and our current turnaround is 1/2 weeks. Rings are always made to order at Plain Jane Jewellery design online, this ensures you receive the right size and also helps us to reduce waste.
  • Do you make bespoke pieces?
    Please get in touch and we can discuss this.
  • How fast is shipping?
    There are two types of shipping available. Standard 1st Class Royal Mail Signed For - £3.00 Express Priority Royal Mail Tracked - £7.00
  • What is oxidised silver?
    Blackened or oxidised silver is genuine sterling silver, but its outer surface has been purposely darkened via a chemical process.
  • Is recycled sterling silver still high quality?
    Yes, sterling silver is often referred to as 925 silver, due to it being 92.5% pure silver and 7.5% other alloys. Recycled silver does not lose any of its original quality, as its still 925 sterling silver.
  • How do I look after my plain Jane jewellery?
    Please follow these simple steps to keep your plain Jane jewellery in good condition. Remove jewellery when exercising, showering, bathing and sleeping. Keep away from strong chemicals. Keep all pearls away from moisture, perfumes and household cleaners. If any debris gathers around any of the granulation use a very soft toothbrush with warm soapy water to remove, then buff over the items with the jewellery cloth that is provided. Don’t not buff oxidised jewellery as this can remove the finish. Store your jewellery items safely in a fabric bag, jewellery dish or box.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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